AIAI laboratory for business

AI chatbots

AI chatbots for support, sales and lead qualification.

01Who this is for

AI chatbots

A website chatbot should help a visitor understand the offer and reach the right person. Its initial scope can include common questions, service selection and collecting an enquiry. Order status or account-specific answers require additional authorised integrations. We test unclear questions and requests outside the approved scope, and provide a visible route to a human rather than forcing every visitor through a conversation.

For websites and support teams with recurring customer questions.

We map the questions, approved answers and handover rules before building the conversation. The assistant should be able to ask for clarification and say when it cannot answer. CRM integrations transfer relevant context so customers do not have to repeat their request.

A practical scenario

A clear result your team can verify.

A visitor asks which service fits their documents. The assistant clarifies the format and desired outcome, uses approved service information and passes individual pricing or sensitive questions to a person. Testing includes unclear questions and requests outside the service scope.

How implementation works

How implementation works

  1. 01

    Scope and data

    Define the task, reliable sources and responsibilities.

  2. 02

    Prototype and review

    Test a specific workflow with representative examples.

  3. 03

    Integrate and launch

    Connect systems and check failures and recovery.

  4. 04

    Handover and support

    Document the workflow and agree on ongoing maintenance.

STACK / INTEGRATIONS

Technology and integrations

We assess your current API, CRM, email and document systems before selecting integrations. Models and infrastructure are chosen for the task, available data and access requirements.

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?Common questions

Before our first conversation.

Can the solution connect to our existing systems?

We review your API, CRM, email and document tools before defining an integration. Access permissions and failure handling are part of the agreed scope.

How is the price determined?

The price depends on data preparation, workflow, integrations, testing and support. Published stage prices are orientation points; the final scope is agreed before work starts.

What happens after launch?

We document the workflow and discuss training, maintenance and responsibility for updates. Ongoing support is included only where the selected offer explicitly says so.

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Tell us what you want to improve.

Describe your process, idea or task. We will help identify a practical starting point.

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